We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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Our family has used Potti & Marc F. Burr Funeral Homes numerous times for their service on behalf of our loved ones who have passed away. We cannot express enough our heartfelt appreciation for Marc's professional and sensitive guidance through funeral preparations at some of life's most difficult times. Marc's compassionate care for our beloved family members and their final arrangements is exceptional.Mark & Shawn Ziccarelli July 01, 2021
I was treated like Marc had known me for years. He was very helpful. There was NOTHING I was disappointed with. I will definitely refer people to him. I have shared my experience with people. MARC WAS A BLESSING. THANK YOU MARC.Barbara S. September 28, 2020
I give Marc F. Burr my highest recommendation. He has done two funerals for me: my mother-in-law and my husband. At these times you need someone who is thoughtful and kind, knowledgeable and understanding. Marc is all of these and so are his employees. A funeral is particularly hard in the time of Covid 19. When we requested an outdoor funeral for my husband so that we could not be limited to 10 people in a room, he not only made it happen, but worked doubly hard to prepare the site for us so that things looked beautiful and fitting. I will forever connect the final tribute to my husband of 51 years with the kindness shown by Marc and his staff.Madelon Horvath June 02, 2020
Marc & Staff.....Thanks you for all your efforts and kindness as you guided us through my mother's funeral. Your thoughtfulness, professionalism & support at this trying time was so very much appreciated.Shawn Z. & Family September 25, 2019
Marc help me with my son and took good care of him. ty MarcJan K. December 26, 2018
Marc is compassionate and always been respectful to our family. It's comforting to know our loved ones last wishes are taken care of with dignity and respect. Marcs knowledge and understanding has alway eased an enormous amount of stress as we make arrangements and process the journey of our loss. From the minute he receives the call Marc is with you taking care of every single detail.Lori L. January 29, 2019
I am more grateful than you will ever know. You took such good care of us and I will never forget that.C. E. May 08, 2018
We have used the Marc Burr Funeral Homes twice in this past year and could not have been any more satisfied with their service. Marc was extremely professional, thorough and more than accommodating with all the arrangements. The variety of services and offerings might have been overwhelming if it were not for Marc's direction and suggestions. Very satisfied.David Gragg March 06, 2021
Marc did an Excellent job consulting with family and coordinating my Mother’s funeral. He is very professional and compassionate. He took the stress off of the family by taking care of all the arrangements with church service and cemetery as well. It was a Beautiful service honoring my Mother and her life. Thank you Marc.Trina September 10, 2020
Shout out to Potti & Marc F. Burr Funeral Homes in Painesville, Fairport Harbor, and Madison, Ohio. His business card says it all, "Where family matters." I can attest, that is precisely the attitude with which he followed through. It was such a relief to work with someone who took a wholehearted approach to giving his best options at an affordable price for Carol Hoenigman's funeral arrangements. Marc F. Burr was accessible, reliable, and went out of his way to help us save costs while considering creative solutions. We are so grateful for his time, guidance, and his professional team that took part in one of the most well put together funerals I've ever seen. Thanks again for holding our hands and seeing us through the funeral process. It's no walk in the park, but with your mind and guiding hand, it doesn't get any better than what we experienced. My hope is that others have such an experience, and I know they can through you. Marc F. Burr a.k.a Burrly, I so appreciate you!!Maureen Hoenigman January 20, 2020
Thank you for being at the cemetery for my husband's burial. It meant so much to me that you stayed until the very end.Peg May 04, 2019
We are Pastors in Chardon and have worked with Marc for many services. His care for families during this sensitive time in everyone’s life is approached with wisdom and care. It is family first for Marc to always give the best care!Debbie W. September 02, 2018
We truly cannot thank you enough for your kindness and assistance with each detail of this difficult process. Your patience and thoughtfulness are so appreciated. Thank you.Scott & Melissa S March 01, 2018